How We Work
At FordLabs, we partner with Ford businesses on a journey to discover new solutions to existing problems. Our teams involve users throughout the iterative process to create highly usable and accessible products.
Each FordLabs product team has three crucial roles represented – product manager, product designer, and software engineer. Pairing with product owners from engaged Ford businesses allows the team to balance critical skills and knowledge to increase probability of success. Learn more about our team roles where business, user, and technology intersect:
Share our process.Empower Teams.
FordLabs not only strives to deliver valuable products but aims to share best practices with product teams across Ford. Successful products have a culture in place to enable the product teams to trust, collaborate, and learn.
Our mission is to empower business owners and team members to continue practicing human-centered design and bring back new tools and techniques to their organization.
Though the types of problem we work on vary greatly, there are certain common traits that all FordLabs products embody that allow us to move fast, experiment, and iterate until we create the right customer experience.
I’ve seen so many tools failing because they’re designed for managers. I wanted our tool to be designed for working-level teams.
Start WideNarrow In.
Each product at FordLabs iterates through a double diamond framework. There is no linear path - we get feedback at every step throughout the process and pivot as necessary. Click through each step below to learn more about our process.
Scoping: Align on Engagement Goals
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Whether you're interested in working with us, shadowing us for a day, or just have an idea you'd like to share, we'd love to hear from you. Just fill out the form below and we'll be in touch.
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